Privacy Policy

Askassist Ltd

Last updated: March 2026

Askassist Ltd is a company registered in England & Wales (Company No. 13638946) with its registered office at:

111 New Union Street

Coventry

CV1 2NT

United Kingdom

For the purposes of data protection law, Askassist Ltd is the data controller responsible for the personal data collected through this website.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: hello@askassist.co.uk

We may collect and process the following personal data:

Information you provide directly

• Name
   
• Email address
   
• Telephone number
   
• Company name
   
• Any information included in messages or enquiries sent through our contact forms or email
   

Technical information collected automatically

• IP address
   
• Browser type and version
   
• Device type
   
• Pages visited on our website
   
• Time and date of visits
   

This information helps us understand how our website is used and improve our services.

We use your information to:

• Respond to enquiries or requests
   
• Provide information about our services
   
• Manage business relationships with clients and prospective clients
   
• Improve our website and services
   
• Maintain website security and prevent misuse
   
• Comply with legal obligations
   

We only process personal data where we have a lawful basis under UK data protection law.

Under the UK GDPR, we rely on the following lawful bases:

Legitimate interests

To respond to enquiries and operate our business effectively.

Contract

Where processing is necessary to deliver services requested by a client.

Legal obligation

Where we must retain information for accounting, regulatory, or legal reasons.

Consent

Where required, such as for optional marketing communications.

We take appropriate technical and organisational measures to protect personal data against:

• unauthorised access
   
• accidental loss
   
• misuse or disclosure
   

Data is stored securely using trusted service providers and systems used in the normal operation of our business.

We only retain personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

We do not sell personal data.

We may share information with trusted third parties where necessary for business operations, including:

• IT and website service providers
   
• email and communication platforms
   
• professional advisers (such as accountants or legal advisers)
   

These providers are required to handle data securely and only for authorised purposes.

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may collect information such as:

• pages visited
   
• time spent on the website
   
• browser and device information
   

You can control cookie preferences through your browser settings.

Under UK data protection law, you have the right to:

• access the personal data we hold about you
   
• request correction of inaccurate data
   
• request deletion of your data in certain circumstances
   
• restrict or object to certain processing
   
• request transfer of your data (data portability)
   

To exercise these rights, please contact us at hello@askassist.co.uk.

If you are unhappy with how we handle your personal data, you have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)

https://ico.org.uk

We would however welcome the opportunity to resolve any concerns directly.

We may update this Privacy Policy from time to time. Any changes will be published on this page.